FAQ

How does your company help in creating 360 Virtual Tours in Singapore?

We are a specialised team of experts which includes professional photographers and designers who can produce high quality 360 panoramas and produce user friendly virtual tours for your business in Singapore. A typical process will include:

1. Planning Stage - where we do a few rounds of discussion to understand about the user journey, venues to be featured and confirm the most relevant custom features for your end user
2. UI/UX Design Stage (optional) - where we produce wireframes and prototypes before moving into the development stage. Usually only required for huge projects that require a custom design interface.
3. Photography Stage - where we schedule a photo-shoot session at your venue using DSLR professional cameras.
4. Development stage - where you will put together all the 360 images and design framework to produce the 360 Virtual Tours. 

How much does your company charge for Virtual Tour services?

Our fees will depend on the size of your venues, number of venues, layout, and the kind of custom features to include. Usually, our sales representatives will ask for your requirements and floorplans in order to provide you with an estimate. In most cases, we propose a site visit in order to have a better understanding of the amount of work required to produce your virtual tour in Singapore.

For what purpose are Matterport 3D models used for? 

Matterport is an excellent tool in producing a low-poly 3D model of your venue and integrating this with a walkthrough. One of the biggest advantages of Matterport is their 3D dollhouse feature (3D model) where you can have a birdeye view of the entire space. Another useful feature of Matterport is the measuring tool which allows you to measure any object in the 3D model. For the above reasons, we strongly recommend this model for real estate properties in Singapore.

How is a Google Virtual Tour useful for my business?

Google’s Street View technology has been around for a long time and we have been helping local businesses in creating Google Indoor Street View since 2013. This is usually extremely helpful for local businesses to showcase their interior space and store surroundings. This will be published on Google Search and Maps and a Google user can easily find your store location easily and instantly get a better look of your space.

What are the deliverables of my 3D/ 360 Virtual Tour?

Most of our clients choose to host their virtual tours with us for a more hassle-free process. In this case, the virtual tour will be accessible via an URL and you will also be able to embed the virtual tour on your website using an iframe code.

In other cases, we can also provide you the necessary files and assets for hosting. You will then require to purchase hosting and domain to display the content. We can also assist you and your IT colleague to ensure the files are uploaded correctly.

Do we have the option to export the 3D Virtual Tour

Yes, we can provide you with a download link to access all the files and assets for safekeeping.

What is the difference between Matterport 3D Scanning and 360 Virtual Tours?

Matterport is an excellent tool in producing a low-poly 3D model of your venue and integrating this with a walkthrough. One of the biggest advantages of Matterport is their 3D dollhouse feature (3D model) where you can have a birdeye view of the entire space. Another useful feature of Matterport is the measuring tool which allows you to measure any object in the 3D model. 
However, it has many limitations. One of the key disadvantages is the inability to edit any of the 360 photos. This means that we won’t be able to mask faces or digitally remove any objects in the photos. This also means that we won’t have the control over the image quality. While we are using the latest Matterport Pro2 Camera, the image resolution and quality is not comparable to 360 panoramas taken using DSLR crop frame or full frame cameras. Aside from that, Matterport has a fixed interface and will not allow any customization to its look.

For the above reasons, we recommend our clients to choose 360 Virtual Tours if they are looking to produce premium high quality 360 panroamas. Not only will the image quality be tip-top, we are also able to use CSS to customize the UI/UX interface as well as unique user interactions. This way, we can be sure that your virtual tour is unique in the market.

Can you add furniture and humans in an empty venue? 

Yes, we are able to shoot an empty venue and then render furniture, decorations and humans in it. This can be used for real estate to liven up a house, venue rental companies to mock up a banquet setting or even a concert hall.

Contact us to learn more about our 360 Virtual Staging services.

We would like to create a virtual event. How can I make use of your services?

We have worked with numerous event partners to create virtual event. This can include a members’ login process, 3D modelling of event booths, products and venue. Each event is unique and we can plan it based on your requirements.

Our property has not been built yet. Can we still use your services to allow our customers to visualise the space?

Yes, we can render the building and interior space if we can have the architectural and elevation drawings of your property in Singapore.

Still have questions? Email us at info@theredmarker.com